Terms of Use

These Terms of Use were last updated on 2026-07-01.

These Terms of Use apply to airconditioningmerrimac.com.au (this website only). Air Conditioning Merrimac operates under a parent business that is fully licensed, insured and ARC-certified, Lic #83326 and ARC #L160535, and complies with the Australian Consumer Law (ACL) and Queensland fair trading legislation in how it operates this website and provides air conditioning services.

By using this website, you agree to be bound by these Terms of Use. If you do not agree, please do not use the site. These terms apply in addition to, not instead of, any separate written quote or agreement you enter into with us for air conditioning work.

Use of This Website

You may browse this website for personal, non-commercial purposes, including researching our air conditioning services ahead of contacting us. You may not scrape, copy or republish the site's content without our written permission. You may not attempt to compromise the security or functionality of the site, introduce malicious code, or interfere with other visitors' use of it. You may not use the contact form for spam, harassment or any unlawful purpose. Any breach of these conditions may result in us restricting your access to the site and, where relevant, reporting unlawful conduct to the appropriate authorities.

Intellectual Property

The website content, layout, images and brand identity are owned by the operator of this site. Lic #83326, ARC #L160535, the business name and any associated trade marks are the property of the operator. You may not reproduce, modify or redistribute this content without our written permission. Third-party content, such as air conditioner manufacturer logos referenced in our service, type and brand pages, remains the property of the respective manufacturer.

Accuracy of Information

We take reasonable care to ensure the information on this website is accurate at the time of publication. Service descriptions, pricing references and turnaround times on this site are indicative only, and actual quotes are always provided in writing before any work begins. We may update the website at any time without notice, including changing service descriptions, availability information or contact details. This website does not constitute personalised air conditioning advice for your specific property or system. If you have a specific air conditioning concern, call us on (07) 5661 9513 and we will assess it properly before recommending a course of action.

No DIY Advice

The information on this website is general in nature and is not intended as DIY air conditioning instruction. Air conditioning work is regulated in Queensland: handling refrigerant requires ARC certification, and the electrical connection of an air conditioner must be performed by a licensed electrician in accordance with the AS/NZS 3000 Wiring Rules. Attempting to install, gas up or repair an air conditioner yourself can cause property damage, refrigerant exposure, fire or electric shock risk, a voided manufacturer warranty, or a breach of compliance obligations.

If you have an air conditioning issue, call Air Conditioning Merrimac on (07) 5661 9513. We will assess the issue and provide clear, fixed pricing before any work begins.

Third-Party Links and Services

This website may link to third-party websites, such as air conditioner manufacturer brand pages, council or government sites for compliance information, or industry regulators. We do not control these third-party websites and are not responsible for their content, accuracy, availability or privacy practices, and linking to a third-party site does not imply our endorsement of it. Following a third-party link is at your own risk, and you should review that site's own terms and privacy policy before using it. This network does not offer or embed any finance, credit or buy-now-pay-later product on this website, and the operator does not lend money or assess credit.

Workmanship Guarantee References

We back our workmanship with a guarantee on work performed by our licensed, ARC-certified team. Full details of what the workmanship guarantee covers, and what it does not cover, are set out on the relevant service pages and confirmed in writing on your quote. The terms confirmed at the time of quotation govern any guarantee claim, so if there is ever a difference between the general description on this website and your quote, the quote applies. This keeps the guarantee terms consistent and avoids any confusion between marketing pages and the specific agreement covering your job.

Australian Consumer Law

Nothing in these Terms of Use excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded. To the extent permitted by law, our liability for breach of any guarantee that cannot be excluded is limited to supplying the services again or paying the cost of having the services supplied again.

Limitation of Liability

To the extent permitted by law, we are not liable for:

  • Indirect, incidental or consequential losses arising from use of this website
  • Loss caused by inaccurate or out-of-date information on the website, given the website provides general guidance rather than personalised advice
  • Loss caused by third-party websites or services linked from the website
  • Loss caused by your failure to call us and obtain a quote before acting on information found on this website

This clause does not affect our obligations under any consumer guarantee that cannot lawfully be excluded.

Contact Form Submissions

By submitting the contact form, you confirm that the information you provide is accurate and that you are authorised to provide it, including if you are enquiring on behalf of someone else, such as a family member or a business. We use the information solely to respond to your enquiry, in accordance with our Privacy Policy. We do not on-sell your contact details to third parties.

Governing Law

These Terms of Use are governed by the laws of Queensland. Any dispute arising from these terms or from use of this website is subject to the exclusive jurisdiction of the courts of Queensland.

Changes to These Terms

We may update these Terms of Use at any time. Updates will be reflected on this page with a new "last updated" date. Continued use of the website after an update constitutes acceptance of the updated terms.

How to Contact Us

  • Business: Air Conditioning Merrimac
  • Operating under: a parent business that is fully licensed, insured and ARC-certified, Lic #83326, ARC #L160535
  • Phone: (07) 5661 9513
  • Website: airconditioningmerrimac.com.au

For any questions about these Terms of Use, call us on (07) 5661 9513.

Call Now